When will my order ship?
Once you place an order, it should arrive within 3-5 business days, using our flat rate UPS ground shipping option. All orders are fulfilled and shipped through our warehouse in New Jersey. When your order ships, you’ll receive an email with tracking information, so you know you’re all set.
Please note that orders placed after 4 p.m. EST on Fridays will not be fulfilled until Monday morning.
Do you offer expedited shipping?
Yes, you can select UPS overnight shipping at checkout to get your order within a single business day. You must place your order by 12 p.m. EST to receive it the next day.
Do you ship internationally?
Yes, GSTQ currently ships to Canada, Australia, and New Zealand. Customers are responsible for all duties and taxes imposed by the receiving country.
What is your return policy?
We want you to love what you buy, so we’ve made returns easy. You can return or exchange items within 30 days after delivery—and return shipping is on us. Past 30 days, all returns will only be eligible for online store credit. All items must be unworn, unwashed, and unaltered, with the tags still attached.
Visit our returns page to start the process using your order number and email address.
**All sale items are FINAL SALE and cannot be returned or exchanged.
How long will it take to refund my order?
Once we’ve received your items, please allow up to 14 business days for the refund to process.
Do you charge for return shipping?
Nope, return shipping is on us. For exchanges, new shipping charges are also waived, regardless of your order total. That’s how much we want you to love your GSTQ purchase.
Still have questions?
Get in touch with one of our team members at firstname.lastname@example.org